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ROMA Guide Table of Contents
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Page
Acknowledgements i
Introduction ii
Section 1 - Background (PDF: 134K, 7 pages) 1-1
Monitoring and Assessment Task Force 1-2
Six National Goals 1-2
Frequently Asked Questions (FAQ) 1-5
Section 2 - The National Goals and Measures (PDF: 61K, 11 pages) 2-1
Working with Goals and Measures 2-2
Exploring Ways to Use Goals and Measures 2-4
Standardization vs. Flexibility
- Louisiana
- Oregon
- New York
- South Dakota		 2-6
2-9
2-10
2-11
2-11
Section 3 - Planning - A Key Factor (PDF: 46K, 8 pages) 3-1
Making a Plan 3-2
Agency Barriers 3-6
Task Force Recommendations 3-8
Section 4 - Developing and Working with Scales (PDF: 54K, 9 pages) 4-1
What is a Scale? 4-2
Why Use Scales? 4-2
How Can CAAs Use Scales? 4-3
Family, Agency, and Community Scales
- Kansas
- California
- Illinois		 4-3
4-5
4-8
4-9
Section 5 - Developing Effective Surveys (PDF: 75K, 19 pages) 5-1
Surveying Community Services Program Clients 5-2
Measuring Client Input 5-2
Guidelines for Client Surveys 5-4
Pseudo Surveys 5-7
Examples of Loaded Survey Questions 5-11
Minimal Disclosure Standards 5-18
Section 6 - Return on Investment (PDF: 37K, 5 pages) 6-1
What is Return on Investment? 6-2
Why Use Return on Investment? 6-2
- Missouri 6-5
Section 7  - Technical Assistance and Reporting (PDF: 44K, 7 pages) 7-1
Measuring the Status of ROMA Implementation 7-2
Training and Technical Assistance 7-4
Best Practices for Implementation 7-5
Section 8 - ROMA...Beyond the Basics 8-1
PowerPoint Presentation
Online  Presentation
Training Text
Appendix 1 (PDF: 23K, 6 pages) MATF Committees & Membership
Appendix 2 A) OCS' National Goals and Outcome Measures
B) LA Sample Application
C) SD Sample Application
Appendix 3 A) CA Assessment Tool
B) Lexicon: ROMA Terms
Appendix 4 A) CS Document
B) IL Scales
C) KS Partnership Scale
Appendix 5 Iowa’s Survey Instrument
Appendix 6 A) VA ROI Report
B) MO ROI Training
Appendix 7 A) PA Example Section O
B) TA Grant Summaries
C) Resource Lists

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