Return on Investment Design Teams

The purpose of the ROI Teams is to develop guidance for the Community Services Network and their human services partners for calculating return on investment for family, agency and community level outcomes produced by members of the Network.

Tasks of the Teams include, but are not limited to:

• examining existing methods of calculating ROI currently used or applicable to the network.
• developing guidance for calculating costs which resolves current questions regarding inclusion of administrative and in-kind costs and cost allocation formulas.
• creating a lexicon of definitions for ROI
• designing and recommending models for expressing ROI consistently within the network
• reviewing existing sources of data and research within and outside the Network for determining values for family, agency and community level outcomes.
• submitting to the MATF recommended prototypes, formulas and guidance for calculating and explaining ROI results

Composition of the Teams: Membership on the teams is both invited and self-selected and is open entry-open exit. Expertise comes from private to public sector, from local to national perspective. Email capability is a requirement for participation. Anyone with a personal and professional interest in economic self-sufficiency is invited and welcome.

Structure: The teams operate in a virtual environment. Information is shared primarily through a listserv operated by ROMA. Relevant conversation and work products are archived on the ROMA website and freely available to all. Comment, criticism, ideas, suggestions, thoughts are all aggressively invited. Reports will be made to the MATF at its periodic meetings and results shared at NACAA conferences and in other venues.

ROI Message Library

Documents:

• Return On Investment -- Progress 2001 (PDF: 20K, 4 pages) , September, 2001
• Employment Risk Assessment (PDF: 18K, 4 pages) from the 2001 NAWDP conference in Philadelphia , May, 2001
• Return on Investment for Social Programs: A Manifesto (PDF: 19K, 4 pages) - explaining the need to estimate ROI for social program expenditures.
• Order form (PDF: 10K, 1 page)   for Return onf Investment: Guidelines to Determine Workforce Development Impact, Second Edition
• Return of Investment: Progress and Proscpects (PDF: 35K, 8 pages) - presented by Dennis Benson at the 2000 NACAA Annual Conference.
• Creating New Measures (PDF: 63K, 16 pages): Chapter 11 of Dennis Benson's book Return on Inve$tment: Guides to Determine Workforce Development Impact, October 1999 (available at www.nawdp.org).
• Butler County (OH) PIC/ETA PY98 Return on Investment Executive Summary (PDF: 51K, 4 pages), Technical Report (PDF: 62K, 12 pages)
• Return on Investment: An Essential Metric for One-Stops (PDF: 37K, 8 pages), from Dennis Benson's May 23, 2000 presentation to the National Association of Workforce Development Professionals
• Return On Investment Handout (PDF: 23K, 8 pages) from Dennis Benson's ROI presentation at the 1999 NACAA Conference.
• Community Service and Return-on-Investment (PDF: 25K, 4 pages), presented by Dennis Benson at the 1999 NASCSP Mid-Winter Training Seminar
• Why ROI Is Important?, prepared for NACAA 1999 by Dennis Benson (PDF: 23K, 8 pages)
• March 8, 1999 Organizational Meeting Minutes (PDF: 7K, 3 pages)

Working Papers:

• Toward a Viable Return on Investment Framework for Housing Services (PDF: 49K, 13 pages), August, 2001
• ROI Design Guidelines (PDF: 17K, 4 pages), March 17, 2000
• Housing Model for ROI (PDF: 14K, 4 pages) from the "Economic Impact Statement for Total Action Against Poverty (Roanoke, VA) Program Year 1996-97"
• Silicon Valley Private Industry Council PY98 Return on Investment Executive Summary (PDF: 53K, 4 pages)
• Silicon Valley Private Industry Council PY98 Return on Investment Technical Report (PDF: 64K, 12 pages) , April, 2000