ROMA: Results Oriented Management and Accountability

In August of 1994, Donald Sykes, the Director of the Office of Community Services (OCS), chartered the Community Services Block Grant (CSBG) Monitoring and Assessment Task Force. The task force created six broad goals and a list of direct measures for members of the Community Action Network to use when responding to GPRA. A detailed version of the new 1999 goals and measures is also available. Two goals speak about family level outcomes, two goals address community level outcomes, and two goals specify agency level outcomes:

1. Low-Income People Become More Self-Sufficient. (Family level)
2. The Conditions in which Low- Income People Live Are Improved. (Community level)
3. Low-Income People Own a Stake in Their Community. (Community level)
4. Partnerships Among Supporters and Providers of Services to Low-Income People are Achieved. (Agency level)
5. Agencies Increase Their Capacity to Achieve Results. (Agency level)
6. Low-Income People, especially Vulnerable Populations, Achieve Their Potential by Strengthening Family and Other Supportive Systems. (Family level)

Background Documents:

• OCS - Information Memorandum #49 (PDF: 9 pages) Feb. 21, 2001
• Summary Of OCS Regional Meetings (Preparded Oct. 2001)



• ROMA Guide CSBG Monitoring and Assessment Task Force, September, 1999
• ROMA: Peeling the Onion. A workbook on the framework and principles for implement ROMA from Jim Masters at the Center for Community Futures



• Most Frequently Asked Questions About ROMA
• ROMA Terms and Definitions (PDF: 7K, 3 pages)
• Introduction to ROMA, June 25 1996. Download a Powerpoint presentation or view online.

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